SMS Terms & Conditions
Last updated: 10/20/2025
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Ventus Agency LLC, you may receive messages related to the following:
- Appointment reminders: “Good afternoon [Client Name], this is a reminder from Ventus Agency LLC about your scheduled appointment today at 3:00 PM. Please reply or call 917-722-8266 if you need to reschedule. You can reply STOP to opt out of SMS messaging from Ventus Agency LLC at any time.”
- Follow-up messages: “Hello [Client Name], this is [Agent Name] from Ventus Agency LLC. I’m reaching out to ensure you received the information we previously discussed regarding your insurance service. Please reply or call 917-722-8266 if you have any questions or need assistance. Reply STOP to opt out of SMS messages from Ventus Agency LLC at any time.”
- Billing inquiries: “Hello [Client Name], this is a courtesy message from Ventus Agency LLC regarding your recent billing or payment inquiry. If you have any questions, please contact us at 917-722-8266. Reply STOP to opt out of SMS messages from Ventus Agency LLC at any time.”
3. Message Frequency
Message frequency may vary depending on the type of communication you receive from Ventus Agency LLC. These communications may include appointment reminders, follow-up messages, or billing-related notifications. You may receive up to 2 SMS messages per week related to your account, appointment status, or service inquiries.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Ventus Agency LLC in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. You can also get help directly from us at https://ventus-insurance.com/contact.html.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP”.
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.