SMS Terms & Conditions

Everything you need to know about how we communicate with you via text message — transparently and responsibly.

Last updated: October 20, 2025 3 min read
Max 2 messages/week
Reply STOP to opt out anytime
Reply HELP for assistance
Never shared for marketing

These SMS Terms & Conditions govern text message communications sent by Ventus Agency LLC. By opting in to our SMS service, you agree to these terms. Please read them carefully before consenting to receive messages from us.

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your privacy is our priority.

Types of SMS Communications

If you have consented to receive text messages from Ventus Agency LLC, you may receive messages in the following categories:

Appointment Reminders

"Good afternoon [Client Name], this is a reminder from Ventus Agency LLC about your scheduled appointment today at 3:00 PM. Please reply or call 917-722-8266 if you need to reschedule. You can reply STOP to opt out of SMS messaging from Ventus Agency LLC at any time."

Follow-Up Messages

"Hello [Client Name], this is [Agent Name] from Ventus Agency LLC. I'm reaching out to ensure you received the information we previously discussed regarding your insurance service. Please reply or call 917-722-8266 if you have any questions. Reply STOP to opt out of SMS messages from Ventus Agency LLC at any time."

Billing Inquiries

"Hello [Client Name], this is a courtesy message from Ventus Agency LLC regarding your recent billing or payment inquiry. If you have any questions, please contact us at 917-722-8266. Reply STOP to opt out of SMS messages from Ventus Agency LLC at any time."

Message Frequency

Message frequency may vary depending on the type of communication you receive from Ventus Agency LLC.

Maximum 2 SMS messages per week

Related to your account status, appointment reminders, or service inquiries.

These communications may include appointment reminders, follow-up messages, or billing-related notifications.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. Please check with your carrier for details.

Opt-In Method

You may opt in to receive SMS messages from Ventus Agency LLC in the following ways:

Verbally

During a conversation with one of our licensed agents

Online Form

By submitting an online form on our website

Paper Form

By filling out and signing a physical consent form

Opt-Out Method

You can opt out of receiving SMS messages at any time using either of these methods:

Reply STOP

Simply reply STOP to any SMS message you receive from us. You will be immediately removed from our messaging list.

Contact Us Directly

Reach out to our team by phone or email to request removal from our messaging list.

Help & Support

If you are experiencing any issues with our SMS communications, you have two options:

Reply HELP

Text the keyword HELP as a reply to any message from us to receive immediate assistance information.

Visit Our Site

Get help directly from our team at ventus-insurance.com/contact.html

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms — you are never required to opt in.

Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary.